How to Survive a Difficult Tenant
July 9, 2018
We here at Masters Property Management pride ourselves on the making of finding ideal, great tenants a priority to protect your properties, but in the property management world, finding a less than ideal tenant is no more common than seeing an airplane when you’re driving towards DIA. Unfortunately, this could mean that you are dealing with a constant state of late rent or delinquencies, frivolous lawsuits, even a path of destruction and a tenant leaving in the middle of the night, never to be seen, or paid by, again. Although these issues are not common for us, as our screening process is very thorough and we look after your greatest asset 24/7, if you chose to go with another property manager, you may deal with these issues. Here are some tips to get you through it – or you can hire us to do so, for you.
1. Attitude
Tenants that have an attitude but take fantastic care of your property and pay rent on time are never an issue – it’s when they don’t pay rent or take good care of your property that they then become a problem. In this situation, they might even threaten to sue over frivolous situations. This is easily solved by knowing your lease agreement inside and out, and the laws that go along with that, on both sides of the table. Eugene O’Brien has the wealth of this knowledge, so rest easy knowing that we’ve got this side covered. Keeping your cool also goes a long way when it comes to tenants like this!
2. Rent
The number one most important thing to all of us is ensuring that rent gets paid. Whether we are an owner, a tenant, or a property manager, this and taking care of the property are the number one most important items on anyone’s list. If rent is late, or doesn’t get paid, we will post a 3 day notice to pay or quit, which warns of eviction in the case that rent doesn’t get paid, or the home isn’t being taken care of according to the lease. This will either encourage the tenant to straighten up their act – or make them more apprehensive. Having a property manager managing your investment property often makes tenants more accepting in situation like this, and if that’s not the case, we have the legal resources to make sure that we get what is owed from the tenant.
3. Abandonment
It really does happen, unfortunately. Bad tenants can be dishonest to the point of picking up everything and leaving in the middle of the night, sticking you with their damage and baggage, both literally and figuratively. In this case, you would need to contact law enforcement, and have the resources to take them to eviction court or send them to collections, all of which we can do right here for you. This can normally be prevented through our strenuous background checking process – another great reason to have us managing your property.
4. Damage
We require our tenants to have renter’s insurance, of at least 100,000 in liability. This covers the property from any damage that can be insured, and it helps protect the renter – which in turn protects the home owner. As your management company, we are able to deal with the insurance companies on your behalf!
If these tips sound like they take a lot of knowledge, resources, effort, and time, trust us, they do. And we are here and happy to help with all of them! Thank you so much for choosing our company to manage your investments, and trusting us to do the perfect job.
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As the days get longer and temperatures start to rise, spring is the perfect time to give your rental properties a much-needed refresh. After a long winter, a thorough inspection and maintenance routine not only keeps your property in top shape but also helps prevent costly repairs down the line. Whether you're a seasoned landlord or managing your first rental, here’s a spring maintenance checklist to help keep your investment—and your tenants—happy. Masters Real Estate does regular property inspections to ensure all of these items are taken care of in order to protect our clients investments. ✅ 1. Inspect the Roof and Gutters Winter can be harsh on roofing materials. Look for missing shingles, signs of leaks, or storm damage. Don’t forget to clean out gutters and downspouts to ensure proper drainage and prevent water damage. ✅ 2. Service the HVAC System Before temperatures soar, schedule a professional HVAC inspection and tune-up. Change air filters and check for any issues that could affect performance or energy efficiency—this keeps your tenants comfortable and reduces utility complaints. ✅ 3. Test Smoke and Carbon Monoxide Detectors Safety first! Spring is a good reminder to test and replace batteries in smoke and carbon monoxide detectors. It’s a small step that can save lives and protect your property. ✅ 4. Check for Pest Issues Rising temperatures mean increased pest activity. Look for signs of rodents, termites, or ants—especially in basements, attics, and around the foundation. Consider scheduling a pest control service as a preventative measure. ✅ 5. Inspect Windows and Doors Examine seals, caulking, and weather stripping. Not only can worn-out seals drive up heating and cooling costs, but they also make the property less secure and more susceptible to moisture damage. ✅ 6. Spruce Up Landscaping Trim overgrown shrubs, remove fallen branches, and refresh mulch beds. Not only does this boost curb appeal, but it also helps prevent issues like foundation damage from overgrown roots or clogged drains. ✅ 7. Examine Exterior Paint and Siding Take a walk around the property and look for chipped paint, cracked siding, or areas showing wear. Spring is a great time for touch-ups that keep your property looking well-maintained and attractive to current and prospective tenants. ✅ 8. Check Walkways and Driveways Inspect for cracks or uneven areas that could become tripping hazards. Repairs now can prevent bigger problems later, especially if water seeps in and freezes again next winter. ✅ 9. Clean Out Dryer Vents Lint buildup in dryer vents is a major fire hazard. Ensure vents are clean and functioning properly—it’s a quick job that protects both the property and your tenants. ✅ 10. Aerate the Lawns Lawn aeration is a crucial lawn care practice of creating small holes in the soil to improve air, water, and nutrient penetration. This helps to alleviate soil compaction, promote healthier root growth, and reduce thatch buildup. An ideal time to aerate is in the Spring before you turn on the sprinklers. Spring maintenance is all about being proactive. By staying ahead of repairs and keeping your rental property in great shape, you protect your investment and create a safe, comfortable environment for your tenants. Keep this checklist handy and make spring your most productive season yet! Don't have time to manage your rental property? Masters Real Estate can help! Learn more about our services and get a free rental analysis.
When you're looking for a property manager, it's not always easy to know what to look for. There are 5 key things to consider when choosing someone to manage your investment property. Read this to learn what these are and how to pick the best property manager to save you time, money, and stress while managing your properties!
